When you are buying clothing or shoes online, it is always difficult to make sure that you like the color, have the right size, and that it will suit you well. This is one of the reasons why many clothing stores are now offering better-returning policies. after all, they don’t want you to hang out with an item that you don’t like. And this is exactly what happens with the Zappos return policy. So, let’s take a closer look at what you can expect from Zappos return policy.
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Zappos Return Policy
According to Zappos return policy, in case you are not happy with an item that you bought, you can return your item and get a full refund within 365 days of purchase date. Yes, that is right. Zappos offers you a year to return your items and get a refund. However, the company will only accept the returns of products that are in the state you received them. they must be unworn and in the original packaging. In some cases, the company ships the items with an attached security card that you need to return as well.
If the item that you bought at Zappos and you want to return fills out all these conditions, you will be glad to know that you have different options to return it. However, Zappos strongly advises their customers to make the returns by mail and use their pre-paid label.
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According to Zappos return policy, this is the easiest way that you have to return a product. All you need to do is to go to the company’s website and log in. Then, search for the order of the product you want to return and check the respective box. Click on the “Return Checked Item” box and confirm the payment method that you used to make the original purchase. After this, you just need to print the pre-paid label and click at the “Return Item” at the bottom of the page. In case you prefer to get the label on your email and print it afterward, you can simply ask them to send it over to your email address.
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Then, you just need to put the item that you want to return as well as its original packaging inside the shipping box. Also, include the security tag in case the item you bought had it to ensure that Zappos accepts the return. Then, you just need to seal the box and attach the label. You can drop off the package in any authorized UPS shipping location.
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You need to allow between 4 to 5 business days for the package to arrive at Zappos and as soon as it is inspected (usually, within 72 hours), your refund will be processed. You can expect to get it within 7 days.
The truth is that the Zappos return policy is one of the best return policies in the area. Not only you have one entire year to return the item that you don’t want as you can do it in a very simple way by mail.