Five Below, a renowned retailer known for its wide array of products ranging from toys and tech to beauty and home goods, offers a customer-focused return policy. This policy ensures a hassle-free shopping experience for their diverse product range. Five Below’s return policy is geared towards customer convenience and flexibility.
Here’s an overview:
- Flexible Return Window: Customers can return or exchange unopened or defective items without a strict time limit.
- Return Process for Online Purchases:
- Contact Five Below with your order number and reasons for return.
- A return form will be emailed to you; print two copies, place one in the return package and keep the second.
- Use carriers like USPS, UPS, FedEx, or DHL for tracking.
- Inform Five Below of your return’s tracking number.
- Refund Details:
- Refunds are credited to the original payment method once the return is received.
- Processing time may vary between 2-10 business days based on your financial institution.
- Shipping Costs: Note that Five Below does not cover return shipping costs for online returns.
For a more detailed understanding of their policy, please visit Five Below’s return policy page.