DSW Return Policy: Items purchased in DSW This is how DSW Return Policy works: You can purchase items at DSW, return them and get a full refund to the original form of payment. However, these are the requirements you have to meet to get a full refund. Return Policy Timing: You can return items to the store within 60 days of the purchase date. If the item is unworn and you can present the receipt you can still get a merchandise credit after 60 days. Those who are DSW VIP Elite members have up to 365 days to return purchased items and get a refundRead More →