In case you just bought a product at Myntra and you want to return it, what can you do about it?
The truth is that this is the kind of research that you should be doing before you buy a new product. However, we live our lives running from one place to the other and we just don’t have enough time. So, in order to help you, here is everything you need to know about Myntra return policy.
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Myntra Return Policy
One of the things that you need to understand about Myntra and Myntra return policy is that they aren’t very strict which is a good thing. So, in case you or looking to return or exchange a product you don’t like anymore, you can do so as long as you follow some rules.
The reality is that depending on the product that you want to return or exchange, Myntra return policy accommodates different periods and conditions. So, to make sure about the period of time that you have to return your product, you should check the product’s page on Myntra’s website and you’ll find this information there. Nevertheless, when you are considering to return a product to Myntra, they ask that the product is in its original condition, with the original packaging, and with all the tags on. While you can try out the product you bought, you need to be careful to maintain it intact.
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According to Myntra return policy, there are some exceptions and rules:
- Myntra doesn’t accept the return or exchange of lingerie, shapewear bottoms, briefs, perfumes, deodorants, socks, Rayban sunglasses, cosmetics, precious jewelry, and Swarovski.
- Some products such as watches and fine jewelry can only be returned or exchanged within a limited amount of time since they are very susceptible to be damaged.
- While Myntra stills accepts returns of some lingerie, sleepwear and innerwear items, you only have the option to return them by self-shift.
- All the products that you want to return must be in their original condition and they should include the original tags, as well as the packaging needs to be intact.
- In case you want to exchange a product and not return it, you can only do so by exchanging for a different size. In addition, this can only be an option for you id your address allows the Pick-up service.
- In case you bought a product that had a free offer or gift included and you want to return the product, you will also need to return the offer or gift.
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So, how to return your products to Myntra?
According to Myntra return policy, you have two options:
#1: Use The Pick-Up Service:
Myntra offers their pick-up service to most locations. So, when you submit your return request, you will be able to see the pick-up option for you.
When you use this option, the delivery agent may check the product to see if it meets Myntra’s requirements. In case it doesn’t meet the requirements either when checked by the delivery agent or at the warehouse, Myntra will send the product back to you.
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#2: Use The Self-Ship Option:
In case Myntra isn’t able to provide the pick-up services in your location, the shipping costs will be converted into Myntra credits. In this case, you need to ensure that you provide a copy of the courier receipt to Myntra.