handling-refunds

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In: Full Refund, Receipts & Return Policies, Return Policy

When you have an e-commerce store, there are two words that simply scare you: refunds and return.  The truth is that handling refunds and returns is something that all businesses need to deal with. However, this doesn’t make you feel better. After all, when you know that you need to be handling refunds and returns, you usually end up thinking that your customers didn’t like your products, that you just wasted money that you could have used in different marketing campaigns or even that you just had so much work for nothing. So, it’s time to take a look at handling refunds from a differentRead More →

product-return

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In: Product Returns, Return Policy

It is pretty common to find someone who is doing a product return. No matter the reason, more and more consumers are taking this opportunity to either exchange the item or to ask for a refund.  One of the things that we have been seeing is that most companies are imposing more limits to both exchanges and returns. The reality is that some of them have been abused so many times by their customers that they end up losing a lot of money and time.  Discover how Ticketmaster return policy works. So, we wanted to discover the main reasons that lead consumers to product return.Read More →

Return-Policies

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In: Return Policy

All retail merchants need to have their own return policies. After all, these are the rules that each merchant defines whenever a customer wants to return or exchange any defective or unwanted merchandise that he previously bought.  Discover everything you need to know about returning policies. When you are looking at return policies, you can actually consider them as an extension of the customer service. So, in most cases, they tend to be fair. However, you need to be careful since return policies vary from retailer to retailer.  One of the things that we see happening over and over again is that since there areRead More →

how-to-write-an-email-to-return-a-product

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In: Return Policy

Buying a product to later find out that it isn’t what you were looking for is a very common situation. If you just bought an item and you want to return it, no matter f you don’t like it anymore, if it is damaged or broken, or if it simply doesn’t fit your needs, you need to know how to write an email to return a product. So, what do you need to know about how to write an email to return a product? When you are looking to write the best email that you can to return a product, one of the things thatRead More →

consumer-law-return-policy

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In: Return Policy

When you buy some product, either at a local store, online or through an app, you want to make sure that you know how to return it in case you’re not happy with it. Don’t know how to return a product? One of the things that you may not know is that according to the consumer law return policy, merchants are required to accept returns. However, these are special circumstances. Nevertheless, there are specific rules that determine these conditions for each state in the United States. So, how does the consumer law return policy work? According to the consumer law return policy, merchants are onlyRead More →

return-policy-example

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In: Return Policy

In case you have an e-commerce website, it is important that you have a page where your customers can check your return policy. Since this isn’t something that you do or write every day, it is important that you follow some return policy example. After all, this will save you a lot of time. Discover the best stores with good return policies. In case you are wondering why you need to check a return policy example to write your own, you must understand that more than 60% of customers tend to look at it before they make a purchase, according to a TrueShip study. AccordingRead More →