return-policy-of-your-online-store

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In: Return Policy

Whenever you make a sale and you ship it, there is always the chance the customer returns it.  With eCommerce growing at an incredible rate, according to Emarketer, eCommerce sales will reach $27 trillion. So, as you can imagine, the number of returns should also increase.  Discover everything you need to know about refunds and returns. While you may be getting a lot of returns, the truth is that if you provide a good returning experience to the customer, he will likely come back to your store and buy again. So, to ensure this happens, here are 6 tips to improve the return policy of yourRead More →

EU-guarantees-and-returns

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In: Product Returns, Return Policy

As you probably know, EU rules are very different from US rules in what concerns to repair, replaces, exchanges or even refunds.  One of the things that you need to know is that you always have 14 days within the day you ordered a specific product to cancel or return it. In fact, you don’t even need to have a reason or a justification and this rule applies to any products that you buy on a regular shop, online, by mail, telephone, or even from a door-to-door salesperson.  EU Guarantees And Returns In what concerns to EU guarantees and returns, there are some different aspectsRead More →

Customer-Service-Conflict

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In: Product Returns, Return Policy

All physical and online stores need to have a good return and refund policy. The truth is that you need to ensure that everyone knows their options in case they don’t like the products they buy from you, if they don’t fit, if they changed their minds, or simply if they want to exchange the product for a different one. Even if you have an all sales final policy, you need to make sure that everyone knows how your store works.  Unfortunately, many stores, both physical and online, still fail to have a good and clearly defined return and refund policy. And this is oneRead More →

return-policy

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In: Return Policy

When you have a store, no matter if it is a physical store or an online shop, you need to have a clear return policy in place. The ultimate goal that you need to keep in mind is that your return policy is understood by everyone, from your employees to your customers.  Learn more about returning policies.  So, when you want to ensure that you have a good return policy in place, you need to keep these 6 things in mind: #1: Display Your Return Policy At Plain Sight: When you have an online store, you need to ensure that your customers (or potential customers)Read More →

all-sales-final-policy

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In: Return Policy

You probably already seen some local stores and even online stores that state that all sales are final. The truth is that there are some cases where returns and refunds aren’t simply appropriate. Some of the most common examples included in this all sales final policy list include used products, clearance sales, and custom merchandise.  Discover everything you need to know about return policies. One of the things that you need to understand is that even though you may state that all sales final policy, you still need to follow the laws of the country where you are located.  Understanding The All Sales Final PolicyRead More →

return-policy-for-small-businesses

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In: Return Policy

Many small business wonders keep wondering about what is the best return policy for small businesses. The truth is that small business owners need to deal with a lack of resources that big companies don’t have. The truth is that no matter how much you want to provide your customers with a good return policy, you just can’t afford to offer a 90-day period as Costco, for example.  Discover the best stores with a good return policy. But this isn’t the only problem. Let’s say that you were able to offer this kind of return policy. You would then have some customers buying Christmas treesRead More →

return-policy-mistakes

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In: Return Policy

Returns are normal. They need to be considered as a part of making business. No matter if the person didn’t like the item, if it doesn’t fit or if they just changed their mind, it is important to have a clearly defined returning policy in your website or local store.  Discover everything you need to know about product returns. Returns can be even harder after holiday shopping seasons. According to a lot of surveys, more and more people take the days after holiday seasons to return the items they don’t want or to exchange them for different ones. These can be particularly hard times forRead More →

handling-returns

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In: Return Policy

Handling returns is not easy for businesses. After all, a company wants its customers to enjoy their products and hopefully, gain them as long-term customers. However, handling returns is a part of all businesses, no matter your industry or niche. So, the last thing you want is to start a confrontation with your customers.  Discover everything you need to know about refunds and return policies. So, here are 5 practices that you should adopt for handling returns the best way: #1: Take The Opportunity For Conversion: No matter if your customer heads onto your local store or website to ask for a return, you canRead More →

profitable-returns-and-exchanges

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In: Return Policy

The reality is that when you are selling products, you need to offer returns and exchanges to your customers. However, one of the things that you need to keep in mind is that these can turn out to be very expensive for you. After all, just remember the shipping fees associated with the return, the restocking, and even the customer support hours that you are spending with this simple part of your business.  Discover the stores with the best return policies online. So, today, we would like to show you that there are ways to make profitable returns and exchanges.  3 Strategies For More ProfitableRead More →

ecommerce-return-policies

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In: Retailers Return Policy, Return Policy

After Holiday seasons such as Black Friday, Cyber Monday, and Christmas it is normal for retailers to expect more returns and refunds. So, how can you ensure that you have the right ecommerce return policies in place?  Discover the best product return policies. The truth is that in what concerns to ecommerce return policies, you should make sure that you create a specific return policy for these periods. After all, with so many purchases, a lot of customers end up changing their minds about the products they either offered as the ones they got. So, here are 9 tips that will help you improve yourRead More →