While up until recently PrettyLittleThing was only selling online, they are now expanding and have some local stores as well. However, before you buy an item at PrettyLittleThing or at any other local store or online, you need to make sure that you check their return policy.
Looking for a specific return policy?
Today, we decided to give you a hand about the PrettyLittleThing return policy. Here’s everything you need to know.
PrettyLittleThing Return Policy
According to the PrettyLittleThing return policy, you have some conditions so that you can return the products that you don’t like. This is the only way that you have to ensure that you will get a refund.
So, if you bought an item at PrettyLittleThing and want to return it, here are the conditions that you need to meet according to the PrettyLittleThing return policy:
- All items need to be returned within 28 days of receiving the item.
- The items need to be unwashed and unworn.
- In case you bought shoes, you can only return them if you tried them indoors.
- Items need to have all their respective tags attached.
- Swimwear, pierced jewelry, and grooming products can’t be returned for hygiene and health reasons.
- Accessories and beauty products can’t be returned.
- In case you proceed with the return, you need to keep the receipt of the standard tracking postage service that you use. While you are the one who needs to pay for the return shipping fees, in case the package is lost or stolen, you have the proof that you sent it over.
Discover how Big Lots return policy works.
As long as the item you bought and want to return follow these conditions, you shouldn’t have any problems with getting a refund. So, how can you start the returning process?
According to the PrettyLittleThing return policy, in order to start the return process, the first thing you need to do is to use the eParcel Return service that the company has available on their website. While you can also use the regular post office to return the items you don’t want, PrettyLittleThing believes this is the safest and best way to do it.
This is how Aldi deals with returns.
All you need to do is to go to your account on their website and then click on the Returns Portal. The instructions in there are pretty straightforward so you shouldn’t have any problems. In addition, you should make sure that you already have your order number as well as the email address that you used when you made the purchase. The price of the eParcel Return service is $6.74 and you will need to pay it by yourself. You can either use PayPal or your credit card.
The next step is to package the item in the original packaging if possible. Make sure that you include the item with all the tags attached as well as the copy of the delivery note.
Find out everything you need to know about Dollar General return policy.
Then, print the return label and put it outside the packaging box. All you need to do is to take the package to the nearest post office to send it off. Please note that according to the PrettyLittleThing return policy, you should ask for a proof of postage.
As soon as they have a confirmation of the eParcel Return service about your package, they will issue you the credit. Note that this can take up to 10 business days.