Barnes And Noble is a reputable company that has a very long history. However, through time, the company had to make adjustments in order to maintain customers and get new ones.
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While the Barnes And Noble industry isn’t one industry where most people tend to look for returns, the truth is that there exist. So, let’s discover what you can expect from the Barnes And Noble return policy.
Barnes And Noble Return Policy
When you take a look at the Barnes And Noble return policy, it can be a bit confusing. After all, it is quite large and it may take you a lot of time to find the information that you need. So, here is everything that you need to know about the Barnes And Noble return policy.
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#1: Returning Items Bought Online:
In case you bought an item online and you don’t like it, you can return it within 14 days of the order date. All you need to do is to deliver all items in their original condition and you’ll get a refund to your original form of payment.
When you got your item, you also got a packing slip that includes returning instructions. So, make sure that you use the pre-printed label with their address. Please note that you will need to pay to ship the items you are returning and these fees aren’t refundable.
When you buy an item online at Barnes And Noble website and you want to return it, you can send it by mail, as we explained above, or you can simply go to one of the local stores and return it.
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#2: Returning Items Bought in Barnes & Noble Stores:
According to the Barnes And Noble return policy, the time limit for returns is the same one no matter if you bought the item online or at a local Barnes And Noble store. So, you have 14 days within the date of your purchase to return the item.
Again, Barnes And Noble will only accept the return of items that are in perfect conditions.
So, all you need to do is to bring the item to the nearest Barnes And Noble store as well as your cash register receipt, and you will get the refund. Please notice that if you paid for your item using PayPal, Barnes And Noble will still issue you a full refund bit you will get an in-store credit or a Barnes And Noble Gift Card.
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#3: Returning Items with a Gift Receipt
In case you want to return an item with a gift receipt, you need to know that you can do it within 60 days of purchase. In this case, you will get a Barnes & Noble Gift Card or a store credit for the purchase price.
In case you want to return it by mail, all you need to do is to check the instructions that came with the packing slip.
According to Barnes And Noble return policy, there are some items that just can’t be returned. These include shrink-wrapped items that have been opened, gift cards, NOOK digital content, and other downloaded purchases.