With more and more shows that you want to attend, getting the tickets is getting easier. However, before you spend your hard-earned money, it is always a good idea to check the StubHub refund policy. After all, what about if the show or event is canceled? What if the tickets don’t arrive on time? What if the company sends you the wrong tickets? For these and a lot more reasons, it is important that you know exactly what you can expect from the StubHub refund policy.
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StubHub Refund Policy
According to the StubHub refund policy, you will always get your tickets in time for the event. The truth is that since you’ll get the tickets some days prior to the event, in case you don’t receive them at the stipulated date, you should immediately contact the company so they can solve the situation. At their own discretion, you may be entitled to comparable or better replacement tickets and this won’t have any additional cost to you. In case you don’t want, you can also choose to get a full refund that includes all the fees as well as shipping and handling charges, or you can prefer to get a credit that you can use in a future purchase with the company.
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StubHub Refund Policy – Valid Tickets
In case the tickets you bought aren’t honored by the venue or if they are invalid, the company will either provide you with replacement tickets or will issue you a complete refund that includes all the fees and shipping and handling fees as well.
If you find yourself in this situation, the best thing you can do is to get in touch with the customer support and provide any information they ask to sort the problem out. In addition, you may be required to fill out some forms sent by the company within 7 days of your notification.
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StubHub Refund Policy – When You Don’t Get The Tickets That You Ordered
In case you receive inferior or better tickets than the ones you actually bought, you are required to inform StubHub immediately. As soon as they verify what occurred, they may provide you with comparable or better tickets than the ones you bought, you may get a refund, you can be issued a partial or full credit for a future purchase. Please notice that StubHub may require that you return the tickets that you got.
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StubHub Refund Policy – When The Event Is Postponed Or Canceled
Whenever an event is canceled and is not rescheduled, you will get a full refund that should include all fees, even the ones referring to shipping and handling. When this happens, you will be notified by StubHub that the event was canceled and they will let you know how to proceed to get your money back.
In case the event is postponed and rescheduled, you can either use the tickets on the new date or you can put them for sale at StubHub. In some occasions, there is the need for replacement tickets. In this case, you can choose to get them or you can opt for a full refund.