There’s no question that American Eagle is a very popular retailer. With a wide range of items that are sold at great prices, there are a lot of people who are big fans of the brand. And if this is your case, then you want to ensure that you know everything you need to know about the American Eagle return policy.
Discover the best return policies in 2020.
No matter how well you look at the items, sometimes they just don’t fit or they aren’t exactly what you expected. So, you want to ensure that you can return them.
American Eagle Return Policy
According to the American Eagle Outfitters website, when you are not completely happy with your purchase, you can return it and get a full refund. And this is great news. After all, not all retailers hand this type of situation that well. However, there are some details that you need to be aware of.
Check out how American Eagle handles exchanges.
One of the best things about American Eagle is that you can return an item even if you no longer have the proof of purchase (invoice, receipt, order emails, order details page or confirmation page) with you. However, there will be a small penalty. In case you still have the proof of purchase, you can get a full refund in the manner in which the original purchase was made. In case you lost the receipt or any other proof of purchase, you can still return the item bit you will get a store credit for the current price or you can opt for an exchange instead. Still, this is a great advantage.
Learn more about the American Eagle exchange policy.
In addition to this, there are some restrictions regarding the items that you bought and want to return. For example, in case you bought a bikini bottom or a swimsuit and you removed the hygienic liner, then the company won’t accept the return.
How To Return Your Products
When you are looking to return an item that you bought at AEO, you can simply go to your local store or you can send it back by mail. It’s totally up to you.
In case you prefer to head onto your AEO local store, then you just need to ensure that you bring the item you want to return as well as the proof of purchase. Besides, you should also bring the credit card that you used to make the initial purchase. These are enough to get a full refund. Notice that if you are returning items that you bought online, you will still get the refund of the total price of the item but not the shipping. This cost isn’t refundable.
Looking to exchange an item at AEO?
In case you prefer to send the items back by mail, you can also do it without any problems or concerns. In case it is possible, you should reuse the original packaging to send the item.
Notice that when you start a return, you will be asked to specify the item or items that you want to return as well as how you want to send them back. You will then receive a label that you will need to print and fill out.