When you decided to buy an item at American Eagle, you probably didn’t even read the American Eagle exchange policy. While this shouldn’t be anything to worry about in case you really like what you bought, the truth is that with more and more people wanting to return or exchange the items they made for numerous reasons, you should make sure that you read the American Eagle exchange policy beforehand. This way, you know exactly what you can expect in case you want to exchange the item you bought or get a refund.
The ultimate website to check all return policies.
So, let’s take a look at the American Eagle exchange policy in detail.
Overall, American Eagle will gladly make the exchange of the item or offer you a refund. However, since there are always people trying to take advantage of these exchanges and refunds policies, they may refuse or simply delay your returns or exchanges if they suspect there may be any kind of abuse or fraud.
One of the things that you need to take into consideration when you buy an item at one of American Eagle’s stores is that there are different rules for exchanging them or asking for a refund depending on the country that you are located. The main difference is that the address where you need to ship the items for returns varies. So, we’re only taking a deeper look at the American Eagle exchange policy in the United States.
If you bought an item at one of American’s Eagles stores in the US and you want to return it, you have two different options:
#1: You can Return It At The Store For Free:
No matter if you bought the item at the store, online, or by phone, you can return the item you bought at any of their stores. In case you bought your item online, make sure that besides the item itself you also bring the invoice of the item as well as the credit card that was used to make the purchase in the first place. In case you don’t have the invoice, you won’t be able to get your money back. Instead, American Eagle will give you an AE Gift Card of the same amount. Please notice that you will only get the refund for the item’s price. All shipping costs are non-refundable.
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#2: You Can Return It By Mail:
Especially when you got the item by mail, it is probably easier for you to return them by mail as well. All you need to do is to put the item in the original package (when possible) and write a note where you state the item that you are returning and the reason why you are returning it within your invoice.
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When instead of a return you want to exchange the item that you got, all you need to do is to go to the American Eagle website and print their exchange form at the Track Order page. Just click on the “Get A Return Label”, and you’re all set.
Please notice that according to American Eagle exchange policy, you can’t exchange the item that you bought if you paid using Grift Cards, cash or PayPal.