In case you bought a product at Pottery Barn and you don’t want it anymore, what can you do? Well, you could simply go to their website and check the Pottery Barn return policy. However, most of the times, you need all those sentences. After all, there is not a concise version. Well, at least not up until now.
Discover the best return policy stores in 2019.
Pottery Barn Return Policy
According to the Pottery Barn return policy, you can return almost all products as long as you do it within 30 days of receiving the order or 7 days for the Quick Ship upholstery items.
One of the things that you need to know is that if you bought the product online, you can only return it by mail and not in-store. On the other hand, if you bought the item in the local store, this is the only way you have to return it.
Learn more about Homesense return policy.
#1: Returning The Product By Mail:
As we mentioned above, the only products you can return by mail are the ones that you bought online.
In order to proceed, you will need to place the product in a sturdy box and seal it with a strong tape. You need to make sure that you pack the parcel in the original packing. So, you will also need to remove all the other labels on the exterior.
Before you send the product back, you need to ensure that you include your order number, billing number, and residence address. According to the Pottery Barn return policy, you will need to go into their website and print their US shipping label.
Looking to know more about Tuesday Morning return policy?
As soon as you have your package ready, you just need to leave it to any United Parcel Service drop box.
Notice that in case the product breaks during the return, Pottery Barn will not be responsible and you will lose both the product and the money. In addition, depending on the reasons for returning the product, you may need to pay the shipping return fees.
Discover what to expect from FredMeyer return policy.
#2: Returning The Product In-Store:
The truth is that the process of returning a product is a lot simpler when you can do it in-store than via mail.
So, in case you want to return a product that you bought in one of the many Pottery Barn local store, you will need to go to the store and locate their Customer Support Desk. You will need to bring the product with you as well as the original receipt and packing.
As soon as the return is accepted, Pottery barn will then issue you your refund in the original form of payment within 90 days of your purchase.
According to the Pottery Barn return policy, there are some exceptions. The company states that they have some products that are non-returnable. These include gift cards, final sale items, monogrammed items, mattresses, items that are Made to Order (these include furniture and custom rugs), and items that were damaged due to normal wear and tear.