When you are doing a remodel or you simply need a special item for a room, you probably already heard that Homesense has amazing products at great prices. And the truth is that they have a wide variety of products.
Nevertheless, they are not the only ones. So, in case you are wondering about if you should shop at Homesense or at a similar store, the main difference that you should look at is the return policy.
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We have no doubts that you are criterion when you are buying a specific product. However, what about if the item doesn’t fit the room like you imagine it would? It may be too big or too small for the room, the color may not be the best one, among so many other things.
So, you need to make sure that you know how the Homesense return policy works.
Homesense Return Policy
According to the Homesense return policy, they want all their customers to be happy with their purchases and they make sure that they do everything they can to attain this goal.
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So, when you are looking to return a product that you bought at one of the many HomeSense stores, you need to know that you have to comply with certain rules so that your return can be accepted.
One of the main requirements in order to your return is accepted is concerned with the purchase date. In fact, Homesense will only accept your return in case you return the product within 28 days within the purchase date that is on your receipt.
So, when you go to a Homesense store, you need to bring the item that you want to return as well as the receipt of the purchase. However, these are not the only requirements. After all, you need to make sure that the product that you are returning is in its original condition, that it hasn’t been used and it needs to including labeling and packaging.
One of the things that you need to know is that even though almost all products are accepted for return, there are a few exceptions. According to the Homesense return policy, you can’t return gift cards and pierced jewelry.
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In case you lost your receipt, you will be glad to know that you can still return the product that you n longer want. However, since you don’t have a receipt, you will only be able to get a store credit. This is also what will happen in case you decide to return a product after the 30 days of the date of purchase.
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While you can’t get a refund on gift cards, you can still exchange them by a store credit. In case you opted to buy the product you are now returning with a gift card, you need to know that your refund will be credited in a different gift card.
In case Homesense decides to process your return and process your refund, you will get this refund in the same form of payment that you used to make the initial purchase. So, if you used your credit card, you will get a refund on your credit card, and in case you bought the item using a debit card, you’ll get the refund on that same debit card.
Last but not least, when you are looking to make a return, according to the Homesense return policy, Homesense products can’t be returned to a TK Maxx store.