Urban Outfitters is a popular brand and you most probably already shop at one of the many local stores they have or online. However, before you decide to buy a product from Urban Outfitters, you should make sure that you understand the Urban Outfitters return policy. After all, in case you want to return a product, you will like to know how you can proceed as well as if you are entitled to a refund or just an exchange.
What can you find out in a return policy?
So, let’s take a closer look at everything you need to know about the Urban Outfitters return policy.
Urban Outfitters Return Policy
According to the Urban Outfitters return policy, you can return all the products that you bought and don’t like or don’t want within 30 days of the delivery date. However, in order for the returns to be accepted, the products need to be unwashed and unworn. As soon as the return is processed, you will be issued a full refund to the original form of payment.
In case the 30 dates of delivery date have already passed and you still want to return the product, according to the Urban Outfitters return policy you can do so but you will get a refund via an emailed e-merchandise credit.
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Note that in what concerns made to order items, these can’t be returned or exchanged.
#1: Return An Item You Bought Online:
In case you bought a product from Urban Outfitters on their website, using the UO app or by the phone, you have two options: you can return it by mail or you can return it at an Urban Outfitters store.
- Returning By Mail:
If you prefer to return the item by mail, the first thing you need to do is find your order number. In order to do so, just sign in and check your Order History. Find the order that you are looking for and then click to see its details. You will then have the option to Create a Return. The next step involves the print of the pre-paid return shipping label. Make sure that you complete all the details. As soon as you complete it, you’ll get an email with a copy of the label as well as with the tracking code of the package.
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You need to make sure that you properly attach the label that you printed in a visible place. Also, make sure that you include all the items that you are returning. After that, it is time to take it to any authorized USPS facility, to schedule a free carrier pickup, to give it to your postal carrier or to simply drop the package in the mailbox.
The return process by mail usually takes about 1 to 2 weeks. As soon as it is processed and your refund issued, you’ll get an email from Urban Outfitters. The refund should then appear in about 1 to 3 business days depending on the payment method that you used.
- Returning To A Urban Outfitters Store:
In case you have an Urban Outfitters store near you, you may prefer to simply return your product there. Just make sure that you bring the product to return as well as your receipt or the packing list.
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In case you don’t know where your receipt is, the only option that you have is to exchange it by another in-store merchandise on the same day. The amount will be the same as the current retail price of the product you are returning.
#2: Return An Item You Bought In A Local Store:
In case you want to return a product that you bought at one of the many Urban Outfitters stores, you can do it at any UO store that you want. All you need to bring is the item and the receipt.
According to the Urban Outfitters return policy, almost all returns made this way will be refunded for the full amount directly to the original form of payment. This will occur within 1 to 3 business days.