When you buy a Samsung, you are not even thinking or considering that you will have a problem in the next months. However, things happen when you least expect and you should know, beforehand, what assurances Samsung gives you.
So, we decided to tell you a bit more about how you can easily do a Samsung warranty check.
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Nevertheless, before we get there, we believe that it is important that you know that mobile devices have a warranty of 12 months. In terms of the accessories that are sold together with the phone, the charger and the headset have a 6-month warranty and the battery has a 12-month warranty.
So, whenever your Samsung is already passed these dates, it won’t be covered with a Samsung warranty. In case you don’t have the receipt to confirm when you purchase your Samsung, there are a couple of websites that allow you to simply add the IMEI or the Serial Number of your Samsung to do a Samsung warranty check. These services should be able to let you know where you are.
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Even if you did a Samsung warranty check and your Samsung phone is still covered with the warranty, you need to know that there are some cases where it doesn’t apply. This include:
– The lack of the warranty card when you take the phone to repair.
– When your warranty card isn’t completely filled and wasn’t mailed back to the service centre which allowed the registration of the product.
– When you didn’t follow the use instructions that come in the manual.
– When you didn’t buy your Samsung phone from an authorized Samsung retailer.
– When you had your Samsung repaired by a different company different from Samsung.
– When the original serial number was altered, obliterated or removed.
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In case you didn’t do anything like these, you should have no problems in getting your Samsung phone fixed.
Even if you did a Samsung warranty check and your phone is within the warranty, you need to understand that sometimes, things aren’t just as simple as you may think.
The truth is that Samsung obligations are a bit limited. They will either replace the defective part or repair the defect. They don’t need to offer you a new Samsung phone just like yours. And this is their decision only. In addition, and even if they replace the defect and your phone is again good as new, in case you have any other problems, the warranty period remains the same as the original.
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In terms of the warranty, there are some things that are simply not covered by Samsung. These include the repair and replacement of parts due to normal wear and tear, maintenance, and even periodic checks.
In case you decided to use a different battery charger to get battery on your Samsung phone and it was from a different brand, and things just didn’t turn out as you wanted. you may have a serious problem. The truth is that Samsung will deny any responsibility since you used an external charger that wasn’t approved by the brand.