When you are looking to buy some new furniture for your home or office, one of the most popular stores that you should consider checking out is Macy’s. After all, Macy’s has a wide variety of products and you can find everything you need. Besides, their prices tend to be very competitive which is great.
One of the things that you need to have in mind when you are looking for furniture is to check out the Macy’s furniture return policy. The truth is that not all companies have the same return policy and some may be better than others.
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Let’s say that you just don’t like the furniture that you bought when you put it in the place where you thought it would good. You want to ensure that you can return it and replace it with a different furniture or that you can simply get a refund. For other people, there is the so-called buyers’ remorse. Other times, furniture can get at your home with small defects or damaged and you want to ensure that you don’t need to keep it as it is.
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So, let’s take a closer look at Macy’s furniture return policy and see what you can expect from this popular brand.
According to Macy’s furniture return policy, you have 180 days to return your furniture from the day you bought it. The only thing that you need to be sure is that the furniture is in its original condition. Otherwise, Macy’s may not accept the return. While this is a lot of time to return your furniture, there are some exceptions to the Macy’s furniture return policy. The reality is that when the furniture that you bought was included in the Last Act category, you will only have 30 days to return it.
Take a look at Bass Pro return policy.
According to the Macy’s furniture return policy, there are 2 different situations that can occur when you want to return the furniture you bought:
#1: When It Is Damaged:
When the furniture finally gets at your home, you should make sure that you carefully inspect everything inside the package to see if anything is damaged as well as to see if there are missing parts. In case any of these situations occur, you should immediately contact Macy’s customer service. You have 3 days from the date of the delivery to do it. Then, the representative of the customer support will schedule a meeting with you so that you can solve the problem.
Find out more about Ashley Furniture Homestore return policy.
#2: When You Don’t Like It:
While it may seem strange, there are many people who want to return the furniture they bought because they don’t like it. Either the shape, the size, the color, or anything else, when you don’t like the furniture you just bought, you can also return it. Just like when the furniture arrives damaged, you also have just 3 days to get in touch with Macy’s customer support and let them know you want to return the furniture. In order for the company to accept it, you need to return the furniture in new condition.
In this case, you will need some fees. Besides the fact that the delivery fee is non-refundable, you will also need to pay a 15% restocking fee.