When you are about to travel using Greyhound and something unexpected happens, you better know what you can do. The truth is that you may be entitled to a Greyhound refund or not, depending o the kind of tickets that you got.
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But how can you know if you can get a Greyhound refund? Let’s take a closer look at Greyhound refund policy and discover everything you need to know about getting your money back.
Greyhound Refund Policy
According to the Greyhound refund policy, you may or may not be eligible for a Greyhound refund depending on the type of tickets that you bought in the first place. However, you will need to do this before the travel date of your original ticket.
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According to the Greyhound refund policy, only Flexible tickets are refundable. In case you decided to buy these type of tickets, you made the right choice. After all, you can decide between getting a full refund or to simply exchange your ticket to another time or date for free.
However, there are some conditions in order for you to get a refund or an exchange.
According to the Greyhound refund policy, you will be able to get a refund in case:
– you bought a flexible ticket
– you submit your refund request before the travel date of your original ticket
– you haven’t used your ticket
– you only used one half of a round-trip ticket. In this case, you will get a refund of the unused half part only.
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However, even if you bought a flexible ticket, according to Greyhound refund policy, you may not get a refund in case:
– you lost your ticket
– you partially used both parts of a round-trip ticket
– the bus is late.
In case you opted to buy a non-refundable ticket that includes all the other fare types, you won’t be able to get a refund. However, you can still exchange it for another time and date for a $20 fee.
But how can you get your Greyhound refund?
In order to get your Greyhound refund, the process is very simple. After all, everything you need to do is to send the original ticket as well as a write refund request to:
Greyhound Lines, Inc.
P.O. Box 660691, MS 470
Dallas, TX 75266-0691
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In addition to all these, there are still a couple of important notes that you should keep in mind:
– While you can change the time and date of your ticket for free when you bought a flexible ticket, you won’t be able to do so when you are getting to your destination or when you are getting into the bus.
– The ticket that you buy at Greyhound needs to be used within a year. After that, it will be invalid.
– In case you want to exchange the date or time of your ticket, you need to do so before the travel date of the original ticket.
– There are some limitations to the tickets exchanges that are explained to you when you buy your original ticket.