In case you are looking to buy an appliance at Frys, you want to make sure that you have a good knowledge about Frys return policy first. The truth is that when the appliance gets to your home, you may not like it, its features, or it may simply be too big or too small for your home. So, if this happens, you want to make sure that you know what you can expect from Frys.
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Frys Return Policy
According to Frys return policy, they want to ensure that you are completely happy with your purchases. And this is why they do all their best to ensure that you can experience a good customer support.
As you probably already know, you can buy your appliances at Frys by either going to one of their local stores or you can choose to buy online, through their website.
Depending on what you do, the Frys return policy may vary. So, let’s take a look at each case.
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#1: Frys Return Policy – When You Made Your Purchase In A Local Store:
In case you bought a product at one Frys retail store and you want to return it, you need to know that you can return it within 30 days of original purchase date.
In order for the product to be accepted as returned, you need to make sure that you have the original receipt with you as well as you need to bring the product in its original box, including all the original manuals, packaging, accessories, and registration card.
One of the things that you need to check is the UPC code. In case it is missing, you will only be able to exchange the product.
As usual, there are specific products that have restrictions. For example, according to Frys Return Policy, video and audio media, video games, computer software, and video cards can only be returned in case they are unopened. This is also the case of power wheels, electric skateboards, and balance scooters.
In case your product complies with all these requirements, you will be able to get a refund that should be issued in the same form as of the original payment. The only exception is when you paid in cash for a product that cost more than $500. In this case, you should get a check mailed for the same amount.
Take a look at Zappos return and refund policy.
Notice that you may expect some charges not to be returned. These include installation, delivery, and service charges.
#2: Frys Return Policy – When You MAde Your Purchase Using Their Website:
Just like when you make your purchase on a Frys retail store, you have 30 days within the date that you receive your package to return the product.
In case you want to start the return process, the first thing you need to do is to obtain a Return Authorization Number (RA#). So, you will need to call the Customer Support. Notice that without this number, your returns won’t be accepted.
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In addition, the Return Authorization Number (RA#) that you get is only valid for 15 days. You should also know that you are the one responsible for paying all the fees of both the original and return shipping charges.
According to the Frys return policy, the products that you want to return need to have attached their UPC barcode intact or the company may reject to refund your money.