If you are trying to discover how the Famous Footwear return policy works, you may have a hard time. The truth is that you will need to go to the company’s website, look for the info, and search for it across multiple pages.
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So, if you want to save a lot of time, we just summarized all this information for you.
Famous Footwear Return Policy
While the information about the Famous Footwear return policy is spread across several pages, we can now say that it is pretty good.
According to the Famous Footwear return policy, you can return your unwanted items either by mail or in local stores within 60 days of purchase date. No matter the case, you will need to have the original receipt or the packing receipt and the shoes need to e returned unworn.
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Notice that while the company issues refunds, the shipping cost is non-refundable. In case the item is damaged or defected, you can only return it if t is unworn. Besides, in case you are looking for an exchange instead of a refund, you will need to go to a local store.
#1: Returning An Item At Any Local Store:
In case you prefer to take the item with you and return it to one of the many local stores, you need to bring it in the original brand box as well as you need to include the original receipt, the original packing receipt or a copy of the confirmation email.
You will also need a personal identification card and in case you paid using your credit card, you need to have it with you as well.
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#2: Returning An Item Online:
In case you bought your item at famous.com, you can return it online. In order to do so, you will need to box up the item with all the original packaging and ensure a complete return form. This form was included with the original packing slip. You will then need to ship it to:
Famous.com Returns
625 Maddox Simpson Parkway
Lebanon, TN 37090
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Extra Information About Famous Footwear Return Policy
- According to the Famous Footwear return policy, all the refunds are processed to the original form of payment. They should be issued within 10 business days.
- When you send your item back to return it, their warehouse will carefully inspect it. So, if they notice that the item was used, they may reject the return.
- As soon as the return was processed, you will get a confirmation email.
- In case you paid for the item using a credit card, you need to give some time until you see the refund amount. The truth is that it depends on your credit card company. In most cases, it can take more 2 to 10 business days for the amount to show after the process.
As you can see, the Famous Footwear return policy is pretty good. They give you plenty of time to check your items as well as you can return them in two different ways.