QVC is not a new store for you and you probably already shopped there many times. However, what about if you buy a product that you don’t like afterward? What can you do about it?
The truth is that being aware of the different return policies of stores is very helpful in these situations. The worst thing that can happen to you is that the store doesn’t allow returns. In this case, you would have spent money is an item that you no longer want and will never lose.
So, let’s take a closer look at how the QVC returns are taken care off.
QVC Exchanges
According to the QVC return policy, when you bought a product that you no longer like or want, you can exchange it.
One of the things that you need to have in mind is that you have 30 days within the purchase date or the date that you received the item to ask for an exchange or to return it.
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If you comply, all that you need to do is to use the Q Return Label in order to benefit from a free replacement of the same item in a different size or color. In case the shipping costs are higher for this exchange and you paid your first order using your credit card, this same credit card will be billed with the difference of the shipping fees. In case it’s not possible to QVC to process the exchange, you can expect a return and you won’t be charged with the shipping fee.
QVC Returns
According to the QVC return policy, you need to follow some simple steps in order to return the items you no longer want to QVC.
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#1: The first thing that you need to do is to fill out the return form that came inside the packing slip. Make sure that you fill all the information that is asked including the reason why you are returning the product. Please notice that you also need to mention if you want a return or an exchange.
#2: Gather all the contents that you want to return and place them in the original packaging. According to QVC returns policy, you need to include everything in order to get a refund.
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#3: Now, it is time to choose how you want to make your return. And here, you have different options. You can either use a shipping carrier at your choice or you can use the Q Return Label that is inside the packing slip you got with your product. In case you still want to use this last option but you don’t know where the label is, you can easily print a new one directly from QVC’s website.
#4: Make sure that you remove or cover all the precious labels that came in your packing slip with the new one. Then, you only need to return the package to one of the many different carriers that are listed on the Q Return Label. You can see the amount that you will need to pay on the side of the name of the company. The address to where you need to send the returned products is on the Q Returning Label.
In case you used your credit card to pay for the original purchase, the refund will be made to this same credit card. Nevertheless, you need to understand that the refund may not appear immediately and that it may take one to two billing cycles.