As you probably already know, Etsy is a great network where you can find many different independent sellers who run their shops. So, before you buy any item from one Etsy sellers, you want to make sure how each one deals with returns, refunds and exchanges. After all, the Etsy return policy varies from seller to seller.
Learn more about return policies.
So, let’s take a closer look at how Etsy return policy works and the steps that you need to take in order to return an item you bought.
Etsy Return Policy
As we already mentioned above, the Etsy return policy varies from seller to seller. So, before you make any purchase on Etsy, it is always a good idea to know what you need to do in case you are not happy with the product or item that you bought.
According to Etsy return policy, you should make sure that you have a confirmation from the seller as they are able to accept returns. In addition, you should check for all the details about returns. These include the return shipping address that should be provided by the seller, the time that you have to request a return, and even details about who will pay for the returning shipping fees and other fees that exist.
Discover what to expect of Anthropologie return policy.
One thing that you need to keep in mind is that no seller is obliged to accept returns of their products, This is why it is so important that you confirm this with the seller prior to your purchase. After all, the last thing you want is to buy an item to discover that you just want to return it, and you won’t be able to do it.
So, according to Etsy return policy, in case you want to return a product that you bought from an Etsy seller, the first thing that you need to do is to get in touch with the seller.
Learn more about Avon return policy.
You can easily do this by clicking on You and then choosing Purchases and reviews. Just search the order that you want to return and then click on the button Contact The Shop.
Since you don’t need to have an account at Etsy to make a purchase and if you didn’t create one when you ordered the item, you can still contact the seller. In this case, you just need to reply to the email receipt that you got when you bought the item.
According to Etsy return policy, you should be able to find your refund as soon as the seller processes it. In case you don’t, Etsy advises you to get in touch with the seller immediately to see what is happening.
As soon as the refund is issued by the seller, and if you paid for the item using your credit card, it should only take between 3 to 5 business days for the refund to appear on your credit card statement. Please notice that refunds can only be made to the same credit card. However, in case the credit card you used is no longer valid and it was replaced by a new one, the refund amount will appear on the new card that is replacing the old one. In case you used PayPal to pay for the item and if you already bought the item more than 60 days ago, the seller will need to use the PayPal’s “Send Money” feature to send you the refund.