Walmart Standard Return Policy
Nearly for everything that Walmart sells returns are available. Your acquisition record on Walmart.com shows the latest suitable date for a replacement or return.
Walmart return policy after 90 days – So, it is recommended to keep track of all manufacturer packaging and your receipt for a minimum of 90 (ninety) days after purchase.
Take into consideration that products bought from dealers or resellers and not straight from Walmart or Walmart.com are not qualified for a return, exchange, or refund.
How to Return Items Purchased on Walmart.com?
Within 90 days of receipt, items sold and shipped by Walmart can be returned or replaced, when available, by mail. To guarantee your item may be returned, you must review the exceptions on Walmart’s corporate Return Policy page.
Keep on reading to find out details about Marketplace returns.
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What is Walmart Return Policy Opened Items?
As long as a receipt is provided to show proof of purchase, Walmart will accept returns if the original box or packaging is missing, damaged, or open. To receive a full refund, customers have 90 (ninety) days to return the item. Items that cannot be returned without a box or open involve mattresses, DVDs, and video games.
What About Damaged or Defective Items?
You can return the item by mail for a refund or replacement or ask at any Walmart store for a refund if an item you received from Walmart.com is defective or damaged.
What is Walmart return policy exceptions?
Most of Walmart’s items are covered by Walmart’s 90-day return policy, though there are some exceptions:
– 14 Days for prepaid wireless phones
– 30 Days for most electronics like PCs, tablets, laptops, TVs, and cameras.
– 60 Days for prescription glasses, contacts, and hearing aids.
Financial Services of Walmart
Fees associated with Walmart Financial Services products and Express Bill Payments are non-refundable.
What is Walmart Marketplace Return Policy?
Walmart has set up certain minimum return standards to guarantee a consistent customer experience, although the returns policies for Marketplace Sellers may be different from Walmart’s return policies. In order to confirm whether your return is qualified, Walmart suggests the following guidelines:
For your consideration: For details, visit the official Returns Policy on Walmart’s Corporate Returns page.
Return Window
Minimum standards are:
– 14 (fourteen) days for electronics and luxury items
– 30 (thirty) days for other items
Electronics [14 days]:
– Computers
– Computer and video game hardware
– Printers [excluding 3D printers]
– Camcorders
– Digital cameras
– GPS units
– Digital music players
– Tablets
– E-readers
– Portable video players
– Drones
– Pre-paid and post-paid cell phones
– Luxury Items (14 days):
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Fine Art
– Loose Gems & Gemstones
– Jewelry & Watches above $300
– Collectibles (e.g., Coins, Stamps)
– Memorabilia
– Precious Metals [In the case of precious metals sellers have a return window of less than 14 days. Check out the seller’s specific policy for precious metals]
Shipping Fees
The majority of the items do not have a return shipping fee. It is better to reach out to a marketplace seller concerning your order, so contact them directly.
Hazardous Materials
Items that are qualified as Hazardous Materials have exceptional rules for returns. You can not return them to a Walmart store. If the item you have bought is a hazmat one, you should contact the Marketplace Seller or Walmart representative can help you to contact the seller in order to discuss the return with you. Hazardous material items may include:
– batteries,
– flammable liquids
– computer equipment
– in addition to other common products certain cosmetics or household goods.
Note: For more details about what may be considered hazmat, take a look at the Department of Transportation’s hazmat items guidelines.
In case of exceptions like hazardous materials [for instance, items that contain Lithium-ion batteries] and freight [for instance, items that are over 150 lbs or meet freight requirements], you should contact the Marketplace Seller directly to consult about the return.
Refunds
When you return an item from the marketplace to a store: For processing, Walmart will send your return item back to the Marketplace Return Center.
For tracking to be available you should allow up to 48 hours after dropping off your return at a store.
Walmart will process the refund within 48 hours once the Marketplace Return Center receives your return item.
When you initiate a return for a Marketplace item through Walmart Customer Care or online: When the carrier scans the return package Walmart workers will process the refund.
You must allow up to 48 hours for tracking details from the carrier to revise on the carrier’s website.