In what concerns beauty products, we all know that you need to be careful. The truth is that your skin is very sensitive. This is why Glossier ensures that every single product they sell is deeply tested. However, even though the company can have the best products in the world, what can you do if you don’t like them after you buy them?
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The reality is that you should check the Glossier return policy before you even decide on the product that you want to buy. After all, you don’t want to end up with a product at home that you won’t use. So, let’s take a closer look at Glossier return policy.
Glossier Return Policy
According to Glossier return policy, in case you are not happy with the product that you bought, you can easily return it or exchange it. Besides, another amazing thing that you will love about the company is that it just couldn’t be any easier to get a refund or an exchange. After all, you just need to keep in mind one thing only – the gTEAM@glossier.com email address. The only product that Glossier doesn’t allow returns is the Glossier Sweatshirt.
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As strange as it may seem, all returns and exchanges start and end in this email address, according to Glossier return policy.
So, what do you need to do if you’re not happy with your purchase?
The simple answer is to send an email. But let’s be a bit more clearly so you can understand all the steps involved.
The first thing that you need to do is to search for your order number. Then, you can send the email to the email address we specified earlier and let them know about this order number and the products that you want to return or exchange. As simple as that. Then, the company will take care of the rest.
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However, there is a catch in the Glossier return policy. In case you want to return a product or to exchange a product, you need to email them within 30 days of purchase date. This is the only way that you have to get a full refund.
The next thing that you need to do is to pack the product that you want to return or exchange. And since the Glossier return policy is so simple, you don’t need any special cart or package to send the product you want to return or exchange back to them. As long as they arrive undamaged, it is perfectly fine.
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In terms of getting your refund, this will be issued in the same form of payment of your original purchase. Note that the only thing that isn’t refunded is the shipping fees. As soon as the company starts your return request, it will take between 5 to 10 business days for the refund to appear in your credit card statement.